Catholic Family Services
Catholic Diocese of Port Pirie

Quality Improvement Council


What is the Personal Helpers and Mentors Service (PHaMs)?

Personal Helpers and Mentors support people whose lives are severely affected by a mental illness.

Do you think you could use some help to cope better with Life?

  • PHaMs Program focuses on strengths-what people with mental illness can do, rather than what they can’t do.
  • It focuses on recovery-demonstrating that people with mental illness can lead a fulfilled life in the community with the same opportunities as other people.
  • There is no time limit to participation in the program, no formal diagnosis is required and people can be referred to the service from any source.
  • We use flexible approaches that support the episodic nature of mental illness(for example having a capacity to suspend services if a person has to go to hospital and allowing them to get straight back in when they come return).
  • Engender wellness thinking (focusing on strengths not deficits).
  • Maintain support for people as long as they need it (not exiting them as soon as they show signs of recovery).
  • Focus on daily activities and the importance of connectivity to the community for long term benefits.
  • Re-enforce the principle that recovery and meaningful outcomes are possible.
  • Cope better with everyday tasks like, housekeeping, and budgeting.
  • Access community services like health, housing or family support;
  • Improve or develop personal skills and confidence.
  • Set and achieve goals to improve your life.

Personal Helpers and Mentors is recovery focused – we believe that people can recover from mental illness and lead satisfying and rewarding lives. If you join Personal Helpers and Mentors, you will work with your own Personal Helper and Mentor who will support you on your personal recovery journey.

 Am I eligible?

If you are 16 years or over, you may be eligible for Personal Helpers and Mentors.

You do not need to have been formally diagnosed with a mental illness to join Personal Helpers and Mentors.

You will be asked some questions about how your life is affected by mental illness to work out if you are eligible.


For referrals and intake please contact:

Request for PHaMs service via Centacare Catholic Family Services Country SA , 11 McKenzie Street, Ceduna.  Mon – Fri 9am-5pm 86 253 810

OR Contact the PHaMs  directly, 86 287 611

You will be contacted by a  PHaMs worker within 2 weeks to further discuss your referral

Available Locations